Shipping policy

Burleigh Babe Shipping Policy

At Burleigh Babe, we strive to ensure your orders are delivered quickly and smoothly. Please review our shipping policy for details on delivery options, costs, and timelines.

1. Processing Times

• Order Processing: Orders are processed within 1–3 business days (excluding weekends and holidays).

• Confirmation: Once your order is placed, you’ll receive a confirmation email. A second email will be sent when your order has shipped, including tracking details.

2. Shipping Options and Costs

• Domestic Shipping (Australia)

• Standard: [Estimated time, e.g., 3–7 business days] | [Cost or “Free for orders over $X”].

• Express: [Estimated time, e.g., 1–3 business days] | [Cost].

• International Shipping:

• Standard: [Estimated time, e.g., 7–14 business days] | [Cost].

• Express: [Estimated time, e.g., 3–7 business days] | [Cost].

Shipping rates are calculated at checkout based on your location and chosen shipping method.

3. Delivery Times

• Delivery times vary depending on your location and shipping method.

• Note: While we strive to meet these timeframes, delays may occur due to customs processing, weather conditions, or carrier issues, which are beyond our control.

4. Tracking Your Order

Once your order has shipped, you will receive a tracking number via email. You can use this number to track your package’s journey.

5. Customs, Duties, and Taxes

• International Orders: Customs duties, taxes, and fees may apply to international shipments. These charges are the responsibility of the recipient.

• Burleigh Babe is not responsible for delays caused by customs clearance.

6. Missing or Damaged Shipments

• Lost Packages: If your package is lost in transit, contact us at [email] so we can assist you.

• Damaged Shipments: If your order arrives damaged, please email us within 48 hours with photos of the packaging and product.

7. Incorrect Shipping Information

Please ensure your shipping address is accurate. Burleigh Babe is not responsible for orders delivered to incorrect addresses provided at checkout.

8. Returns and Exchanges

If you need to return or exchange an item, please refer to our Returns Policy for details on eligibility and processes.

9. Contact Us

For any shipping-related inquiries, email us at contact@burleighbabe.com.au. 

Alternatively head to our contact us page and send a message to one of our babes on the babes hotline!  We’re happy to assist!

Thank you for shopping with Burleigh Babe. We can’t wait for you to receive your order and join the rest of our beautiful babes!